Sales Associate

Rogers; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading telecommunications company in Richmond is looking for a Sales Associate to enhance customer experiences through best-in-class service. Responsibilities include promoting brands, engaging customers, and participating in community events. Ideal candidates are great with people, passionate about technology, and thrive in team settings. The role offers competitive pay, comprehensive health benefits, and opportunities for career growth. Flexibility with scheduling is included, with part-time hours and potential for variable shifts.

Benefits

Competitive compensation plus commissions

Comprehensive health benefits

Flexible schedule

Employee discounts up to 50%

Career growth opportunities

Qualifications

• Ability to deliver an exceptional customer experience.
• Good collaboration skills and teamwork.
• Must meet the minimum age of majority in your province.

Responsibilities

• Enhance the retail experience by providing quality service.
• Promote Rogers & Fido brands, including Rogers Mastercard.
• Engage customers through personalized communication.

Skills

Excellent customer service

Team collaboration

Passion for technology

Job description

Overview

Sales Associate

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we\'re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what\'s right for our customers\' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you\'re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores.

Responsibilities

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits - 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we\'re looking for

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province

Application process and requirements

After you apply, watch your email. Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. A pre-employment background check will be conducted to protect our people, brand and assets. All candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 6551 No. 3 Road, Unit 1110 (5713), Richmond, BC

Travel Requirements: Up to 100%

Background Check(s) Required: Canadian Criminal Record Check

Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requisition ID: 313830

Diversity and inclusion

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance. We are committed to equity and inclusion and welcome candidates from all backgrounds. If you require accommodation during the recruitment process, please contact our recruiters or hiring managers.

Location

Richmond, BC, CA

Perks

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth accumulation including pension plan & employee stock options
• Generous employee discounts
• Leadership development, mentorship, and coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Other

Job Segment: Retail Sales, Equity, Part Time, Retail, Finance, Sales