Sales Associate

Staples; Campbell River; On-site; CAD 30,000 - 40,000; Full time

Job summary

A well-known office supplies retailer in Campbell River seeks a dedicated retail associate to drive sales and enhance customer service. You will engage with customers, manage sales in various departments, and ensure a clean and safe store environment. Ideal candidates will have up to a year of retail experience and strong communication skills. Benefits include employee discounts and opportunities for learning and development. Join our team to deliver exceptional customer experiences.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Drive sales in furniture, technology and supplies.
• Engage with customers using tailored products and services.
• Maintain a clean and safe store environment.

Skills

Strong customer service skills

Team collaboration

Communication skills

Job description

Deliver exceptional customer service and enhance customer engagement and satisfaction.

• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.