Sales Account Manager

TTM Technologies; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking a dynamic Account Manager to drive business development and manage relationships with key accounts. This full-time role requires 5+ years of sales experience, strong communication skills, and willingness to travel (25%-40%). The successful candidate will develop new accounts while maintaining existing ones, ensuring high customer satisfaction and revenue growth.

Benefits

Shift premium

Registered Retirement Saving Plan (RRSP)

Wellness plans including Medical and Dental

Qualifications

• 5+ years of experience in sales or equivalent education.
• Experience with Printed Circuit and/or Electronics Manufacturing Service (EMS).
• Exceptionally good written and verbal communication skills.

Responsibilities

• Manage a portfolio of accounts to drive business development.
• Address customer needs and concerns effectively.
• Develop and maintain relationships with key accounts.

Skills

Business Development

Customer Service

Account Management

Technical Support

Product Knowledge

Education

Bachelor of Science degree

Tools

CRM

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

TTM Technologies Inc. Publicly Traded US Company NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies Inc. is a leading global manufacturer of technology solutions including engineered systems radio frequency (RF) components and RF microwave / microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (PCBs). TTM stands for time-to-market representing how TTMs time-critical one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at

Account Manager Business Development

TTM Technologies Publicly Traded US Company NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer

Why work for just one big tech company when you can work for TTM and engage with the most elite high-tech companies around the world TTM works on a global platform providing advanced technology solutions for some of the worlds most exciting end market products. Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense Automotive Computing Industrial & Instrumentation Networking & Communications and Medical industries. See why TTM Sales is more than just a Sales job. Its making the world a better place one innovative solution at a time and YOU can be part of it.

We are passionate about growing our business and place a high priority on teamwork communication and collaboration! Apply today!

We are looking for a dynamic entrepreneurial Account Manager with a verifiable record of high performance. The successful candidate will be comfortable as a hunter developing new accounts as well as growing their current book of business. Responsible for preventing account issues with a proactive approach and has demonstrated the ability to establish and maintain relationships at all levels within their customer base. You will be expected to manage a portfolio of accounts that results in consistent growth while acting as a strategic partner to our customers.

Scope :

The Account Manager drives business development by selling TTM Technologies products and maintaining relationships as the primary contact with assigned Original Equipment Manufacturing (OEM) partners and Contract Manufacture (CM) partners. This position is located in Canada (Ottawa or Montreal)

Primary responsibilities include a focus on expanding and developing new accounts as well as providing customer service and pursuing new business within existing accounts. Responsibility for developing and maintaining relationships with key accounts leading to high levels of customer satisfaction and increased annual sales.

This position is an individual contributor role. The AM will work with multiple call points within their accounts and TTM including but not limited to all levels of management Purchasing Global Supply Chain Management Manufacturing Engineering Quality Customer Service and Quoting Centers in support of our customers and internal business units.

The AM will be responsible for customer relationship management and development. They will be responsible for developing customer contacts that will support TTM in all aspects of business management and provide professional leadership coordination and strategy for their accounts.

The AM will serve as the liaison between TTM and our customers and will participate in all aspects of account management including but not limited to; Sales customer business reviews negotiations along with daily support as required by the customer and TTM. They will be responsible to communicate customer initiatives requests requirements comments action items etc. back to TTM and to follow through to completion all action items and commitments made to the customer.

This is afull-timeposition located in Florida and the candidate will be required to travel locally in support of TTM and our customers. The hours vary as support may be required across North America Europe and Asia. This includes conference calls video conferences phone calls email and other communications in a timely manner to all regions.

Duties and Responsibilities :

• Address customers needs and concerns to develop and maintain strong relationships
• Drive business development though new account acquisition and revenue growth within existing accounts
• Follow up on open quotes and business opportunities for TTMs full product portfolio
• Work with the TTM support teams on negotiation spreadsheets conducting research in preparation for QBRs and other activities
• Work within TTM sales to provide guidance and support at the different TTM regional sites
• Work with internal departments to ensure customer needs are understood and satisfied.
• Participate in sales activities presentations negotiations and QBRs at the customers designated site
• Develop and present strategic plans for growth
• Actively work within the Customer Relationship Management Tool (MS Dynamics) to load opportunities manage customer and account information and provide key account information on a frequent basis.
• Presentations to customers and TTM management and support teams as needed
• Initiate recommend and provide solutions to customers
• Provide communications and guidance to TTM divisions (all sites globally) in support of the customers initiatives and expectations
• Monitor the performance levels of TTM and work with the site level management to drive improvement if needed
• Work with engineering supply chain accounting engineering production customer service and others to provide solutions and closure on business issues as they may occur
• Provide monthly updates and detail regarding controlled business
• Support any special projects programs or other duties assigned by TTM management
• Written correspondence to customers and TTM employees and management as needed

Essential Knowledge and Skills :

Is actively involved with the external and internal corporate teams to promote the highest levels of customer satisfaction and revenue growth

Maintains a working knowledge of the manufacturing processes & systems in order to communicate effectively with their external and internal customers

Experience with office tools including but not limited to CRM Word Excel and PowerPoint

Knowledge of Printed Circuit and / or Electronics Manufacturing Service (EMS) processing and materials is required

Maintains a working knowledge of industry certifications and requirements for different market segments

Knowledge of ISO 9001 AS9100 and ISO 140001 standards is preferred

Ability to quickly react in order to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to manage in conflict situations with internal and external customers in order to maintain the highest level of customer satisfaction

Decision making with respect to matching strategies and capabilities with customer demands well as in interpretation of a variety of instructions furnished in written oral diagram (print reading) or schedule form

Education and Experience :

Bachelor of Science degree plus 5 years of experience in sales or equivalent combination of education and experience

A technical background is encouraged

International experience preferred

Exceptional communication skills and ability to read write and understand the English language

Proven history of successful sales performance of providing customer service and support that exceeds expectations

Excellent attention to detail; excellent organizational and prioritization skills

Strong proficiency with working knowledge of Windows Excel Word Power Point and Outlook

Ability to handle a fast-paced environment with high volume of workload

Available for travel (25%-40%)

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability or protected veteran status.

LI-EC1

Please note that due to Controlled Goods Program (CGP)requirements all applicants must be a Canadian Citizen or a Permanent Resident in Canada.

Applicants may be entitled to :

Shift premium

Registered Retirement Saving Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) options

Quarterly Bonus Program (considered taxable income and subject to applicable taxes)

Wellness :

Medical and Dental Health Spending Account (HSA)

Life AD&D and Long-Term Disability Insurance

Employee Assistance Program (EAP)

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability or protected veteran accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act TTM Technologies is an equal opportunity employer committed to providing an inclusive and barrier free recruitment and selection process to all Applicants (including but not limited to those with disabilities). Applicants should advise Human Resources if they require any type of accommodation during the recruitment process; please contact our accessibility lead at or . TTM Technologies will work with any Applicant who is requesting accommodation in order to provide or arrange for the provision of a suitable accommodation that takes into consideration the accessibility needs of the Applicant.

Required Experience :

Manager

Key Skills

Business Development,Customer Service,Revenue Growth,Product Knowledge,Account Management,CRM,Customer Base,New Customers,Territory,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1