SailPoint IIQ Operations Analyst

WSP; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global consulting firm is seeking a SailPoint IIQ Operations Analyst to manage the IIQ platform, ensure its secure operation, and support the organization’s identity and access management strategy. The ideal candidate has over 3 years in IT operations with strong hands-on SailPoint IdentityIQ experience, excellent scripting skills, and the ability to collaborate across teams. This role emphasizes a flexible work culture and attractive pay.

Benefits

Flexible Work Options

Comprehensive Benefits

Wellness Programs

Qualifications

• 3+ years of experience in an IT operations role focused on Identity and Access management.
• 2+ years of hands-on experience with SailPoint IdentityIQ, including administration.
• Strong experience with scripting languages for automation.

Responsibilities

• Manage and maintain the SailPoint IIQ platform.
• Collaborate with cross-functional teams to implement IAM policies.
• Monitor IIQ platform for security vulnerabilities.

Skills

Identity and Access Management

SailPoint IdentityIQ

Scripting (PowerShell, Python)

Active Directory

Communication Skills

Education

Bachelor's degree in computer science or related field

Tools

ServiceNow

Oracle Fusion ERP

Power BI

Job description

The Opportunity

WSP is a global consulting firm assisting public and private clients to plan, develop, design, construct, operate and maintain thousands of critical infrastructure projects around the world.

Reporting into the SailPoint Lead Analyst, Identity Access Operations; the SailPoint IIQ Operations Analyst will be responsible for performing the day-to-day operations and maintenance of our SailPoint IdentityIQ (IIQ) platform. You will work closely with cross functional teams to ensure the efficient and secure operation of the IIQ platform, supporting our organization's identity and access management (IAM) strategy and vision.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we\'re proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we\'re growing and pushing ourselves every day to be greater than yesterday - we\'re open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it\'s like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

What you can expect to do here:

• Manage and maintain the SailPoint IIQ platform, including configuration, troubleshooting, and performance tuning.
• Partner with the SailPoint IIQ Development team on enhancements and operational handover activities.
• Collaborate with cross functional teams to implement and maintain IAM policies and procedures.
• Monitor the IIQ platform for security vulnerabilities and compliance issues, taking corrective action as needed.
• Monitor and analyze performance, identifying areas for improvement and implementing necessary enhancements.
• Work with vendors and internal stakeholders to resolve technical issues and implement new features and enhancements.
• Develop and maintain documentation for the IIQ platform, including standard operating procedures and configuration guides. Function as a subject matter expert, providing guidance and training sessions.
• Troubleshoot and resolve complex issues related to joiner/mover/leaver processes, user access and permissions, and authentication with the IGA system.
• Leverage scripting (e.g., PowerShell, Python, BeanShell) for automation and customization of IAM processes and tasks.
• Leverage your strong knowledge of Active Directory to manage user accounts, groups, and permissions.

What you’ll bring to WSP:

Required

• Bachelor\'s degree in computer science, information technology, or a related field
• Equivalent experience, in lieu of degree, is acceptable.
• 3+ years of experience in an IT operations Role, with a focus on Identity and Access management.
• 2+ years of hands-on experience with SailPoint IdentityIQ, including administration and configuration.
• Ability to perform as a hands-on technical expert performing IGA functions and maintaining systems.
• Experience with ServiceNow, managing and meeting defined SLAs.
• Experience with documentation of IGA policies and procedures
• Good understanding of LDAP, Active Directory, Azure AD/EntraID, SSO, MFA and PAM
• Strong Experience with scripting languages (e.g., PowerShell, Python) for automation and customization.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Good understanding of software development lifecycle and standard industry practices relating to requirements gathering, design, development, testing, deployment, and post-deployment activities
• Strong analytical and critical thinking skills
• Experience working in a team-oriented, collaborative environment.

Preferred

• Experience with Oracle Fusion ERP systems. Delinea PAM Solution, Service Now, Power BI
• SailPoint certification

#LI-Hybrid