RTV Clerk

The Brick; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading furniture retailer in Canada is seeking a detail-oriented administrative professional to join their distribution team. The role involves preparing shipping documents, coordinating with vendors, and ensuring excellent customer service. Ideal candidates will have administrative experience, strong communication skills, and the ability to work effectively in a team. This position offers a flexible benefits package and opportunities for career development.

Benefits

Flexible benefits package

Competitive remuneration

Career progression potential

Employee discounts

Qualifications

• Administrative experience required.
• Knowledge of office management systems and procedures.
• Ability to multi-task and prioritize work.

Responsibilities

• Prepare documents for routing materials.
• Contact carrier representatives for shipping arrangements.
• Count and verify items to be sent back to vendor.
• Record shipment data for reporting.
• Coordinate with vendor for RTV shipment.

Skills

Attention to detail

Excellent written communication

Excellent verbal communication

Excellent customer service

Time management

Problem solving

Intermediate Microsoft Office

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you like working in a team environment?

Do you love a job that will keep you busy?

The Brick is actively seeking to expand our distribution team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Distribution Centre!

Responsibilities

• Prepare documents such as work orders, bill of landing or shipping order to route materials.
• Contact carrier representative to make arrangement or to issue instruction for shipping and delivery of materials.
• Count and verify items throughout warehouse that need to be sent back to vendor.
• Record shipment data such as weight, charges space availability damages or discrepancy for reporting, accounting or record purposes.
• Coordinate with vendor to request and process RTV shipment
• Support fields with regards to RMA, status request, general inquiries, account problems, customers concern.
• Daily follow up of pending or missing RMA.
• Perform additional duties as requested.

Qualifications

• Administrative experience required
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Excellent customer service skills
• Intermediate level Microsoft Office programs
• Ability to work both independently and as part of a team in an office setting

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]