Int. Business Analyst

Source Code; Toronto; Hybrid; CAD 85,000 - 100,000; Full time

Job summary

A technology solutions provider in Toronto is seeking an experienced International Business Analyst for a 7-month contract. The role involves audits, report generation, and managing documentation for platform and application performance. Candidates should possess over 7 years of experience, strong communication & problem-solving skills, and familiarity with Kubernetes and Azure. The position requires onsite work primarily, with hybrid flexibility during the initial phase.

Qualifications

• 7+ years of experience as a Business Analyst.
• Experience setting up workshops with business users.
• Strong communication, facilitation, negotiation, consensus building, and problem-solving skills.

Responsibilities

• Conduct periodic platform user audits.
• Manage product documentation and training materials.
• Generate monthly reports on platform performance.
• Monitor vulnerability reports for security.

Skills

Strong communication skills

Problem-solving skills

Facilitation skills

Negotiation skills

Consensus building

7+ years as a Business Analyst

Tools

Kubernetes (OpenShift)

MS Azure

Reporting tools

Job description

About the job RQ09900 - Int. Business Analyst

RQ09900 - Int. Business Analyst

- From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home

- From January 5, 2026, the candidate is required to work onsite 5 days a week fully

7 month contract

2 Openings - 2 Submissions

Government Services Integration Cluster -Ministry of Public and Business Service Delivery and Procurement

Roles and Responsibilities for this position include but not limited to:

Operations Audit Lead:

• Periodic platform user audit
• Client follow-up and remediation

Platform Log and Audit Lead:

• Product management of SUS Audit and common Logging components
• Specification documentation upkeep (requirements and system capabilities for platform and applications)
• User guide and training material upkeep.
• Implementation validation and sign-off
• Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
• Onboarding and project support for application audit
• High level effort and resource assessment

Performance and Security Analyst:

• Generate monthly reports on platform performance
• Monitor vulnerability reports and track security patching
• Audit status and issues

Service Inventory Manager:

• Manage SUS components CI inventory (liaison to CMDB team)

Must Have:

• 7+ years of experience as a Business Analyst.
• Demonstrated experience with setting up workshops with the business users.
• Demonstrate strong communication, facilitation, negotiation, consensus building and problem-solving skills
• Demonstrated experience with planning and implementation of releases.

Ideal candidate should have the following experience:

o Experience with Cloud Services Kubernetes (OpenShift) & MS Azure

o Experience with reporting tools and concepts

o Demonstrate strong communication and problem-solving skills

o Demonstrate initiative and responsiveness

o Experience with CMDB concepts and methodologies