Road Service Technician

Johnston Equipment; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading material handling solutions provider in Dartmouth is seeking a Road Service Technician to perform maintenance checks and diagnose repairs for lift trucks at customer sites. The ideal candidate should have strong mechanical and electrical skills, a valid driver's license, and be excellent at customer service. With a focus on client satisfaction, the technician will be the key contact for customers, ensuring their equipment operates efficiently and effectively. Johnston Equipment provides tools and technology to support its technicians in delivering superior service.

Benefits

Competitive compensation

Work/Life balance

Opportunity to grow within the company

Chance to expand professional and personal skills

Qualifications

• Skilled with mechanical, electrical, and technical skills.
• Valid Driver's Licence required.
• Ability to communicate clearly with customers.

Responsibilities

• Conduct maintenance checks and diagnosing repairs for lift trucks.
• Examine operational integrity of the trucks.
• Communicate repair solutions to the customer.

Skills

Mechanical skills

Electrical skills

Analytical skills

Time Management

Organizational Skills

Customer Service

Education

Certificates & Designations, Automotive Mechanic

Community College, Automotive Mechanic

High School

Job description

Overview

Are you good with your hands, have a knack for all things technical? Join the Johnston Equipment team as a road service technician! The ideal candidate will be skilled with mechanical, electrical, and information technology skills. In this role you will be conducting maintenance checks and diagnosing repairs for lift trucks at customer sites. You are familiar with examining overall operational integrity and condition of the trucks. You have an eye for finding defective or worn out mechanical or electrical parts then communicating and executing next steps for repair solutions to the customer. As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as having technical savvy. You pride yourself on having a good grasp of the Nova Scotia geography as well as strong time management ability. Johnston Equipment provides technical tools to its technicians to support them in their positions including the latest technology (ipads, iphones, work standards, GPS) in order to process work orders and maintain your parts inventory with maximum efficiency and accuracy.

Company Background

Johnston Equipment is the industry leading company for material handling equipment and solutions in Canada. We are an equal opportunity company that give its employees the chance to make a difference on a daily basis by providing outstanding customer service and a superior product. We offer you the opportunity to support the company in one of its largest strategic capacities.

Team Culture

Johnston Equipment is a dynamic team working together for a common goal: client satisfaction. At GNJ every client and employee is valued and important. Our company stands behind 60 years of business excellence.

Employee Benefits

• Competitive compensation
• Work/Life balance
• The opportunity to grow within the company
• The chance to expand your professional and personal skills

You make the difference

You are relied upon by our customer to keep them running at optimal levels so they can meet productivity demands. You directly impact satisfying the customer technically but also you are the key to driving our company’s revenue in the highly important aftermarket service area of our business. You are key to our success and to our customers’ smooth and safe operation for their employees and their equipment fleets.

Selection Process

Testing is part of our selection process. Each applicant selected to move forward will be required to complete two (2) written tests in English for mechanical and electrical knowledge.

Additional Qualifications

Education

• Certificates & Designations, Automotive Mechanic
• Community College, Automotive Mechanic
• High School, Other is required

Skills

• Achieves Results
  • Accuracy and attention to detail
  • Time Management
  • Organizational Skills
• Bona fide job requirement
  • A driver’s abstract will be required upon acceptance of an offer and must meet company policy.
  • Valid Drivers Licence
• Collaborates with Others, Works Effectively with Others
• Committed to Customers, Customer Service
• Communicates Effectively
  • Communicates with Confidence
  • Attentive and Active Listening
  • Clear and Concise (oral and written communication)
  • Provides Information in timely manner
• Demonstrates Functional Expertise
  • Analytical Skills
  • Electrical
  • Mechanical