Review Clerk

WCB-Alberta; Edmonton; Hybrid; CAD 53,000 - 60,000; Full time

Job summary

A provincial workers' compensation agency in Edmonton is looking for a Review Clerk to process requests for information from claim files, ensuring confidentiality and compliance with privacy regulations. This role offers a hybrid work schedule and a competitive salary between $53,199 and $59,125 per year. Ideal candidates will have strong attention to detail and knowledge of relevant legislation. Applications are accepted online until September 23, 2025.

Benefits

Comprehensive benefits package

Flexible work schedules

Competitive salary

Qualifications

• Experience with information access and privacy legislation.
• General knowledge of WCB legislation, policies, and procedures is a plus.
• Ability to maintain a high attention to detail.

Responsibilities

• Respond to requests for information from claim files.
• Review files for legal compliance with WC Act and FOIP Act.
• Use judgment to disclose or redact information.

Skills

Attention to detail

Independent judgment

Knowledge of FOIP Act

Proficiency in IMAGE, Adobe Pro, eCO, PAM

Education

Post-secondary education or equivalent experience

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Details

Job Title: Review Clerk

Job Type: Temporary Long Term (Fixed Term) / Full time

Job Location: Edmonton, Alberta

Location: Edmonton, Alberta

Term: Temporary, Full-time (1 year with the possibility of extension)

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You\'ll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference

You will respond to external requests for copies of information from claim files while ensuring personal information of workers is protected. You will complete a careful line by line review of these claim files and medical information packages and will release information based on the authority of the Workers’ Compensation Act (WC Act) and the Freedom of Information and Protection of Privacy (FOIP) Act.

This career enhancing role will allow you to showcase your talents as an avid reader with superior judgment skills. You will have the freedom to structure your day in an independent work environment with a supportive group of team players.

Your Review Clerk responsibilities

• Use your judgment to determine the right of access to records;
• Use the appropriate procedures for redacting information;
• Review medical information packages to ensure information is being disclosed in accordance with relevant guidelines;
• Review claim files to ensure information released meets the obligation under s. 147 and 148 of the WC Act and under the FOIP Act;
• Read important documents with superior attention to detail to determine what can or cannot be released and/or must be withheld from disclosure;
• For more information about our team, please visit: Access to Information - WCB Alberta.

Your experience and skills

• Post-secondary education or the equivalent combination of work experience with information access and privacy legislation is preferred.
• General knowledge of WCB legislation, policy and procedures would be an asset.
• Knowledge and experience applying the FOIP Act.
• Ability to maintain a high attention to detail while reviewing documents for long periods throughout the day.
• Motivated to work independently.
• Proficiency using business computer applications including IMAGE, Adobe Pro, eCO and PAM.
• The ability to exercise independent judgment and work with minimal supervision.
• Knowledge of medical terminology is considered an asset.

What we offer

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and home) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook on our website: Employee_handbook.

Salary: Salary Grade 6 Start Rate: $53,199 to Job Rate: $59,125

This position is temporary for a period of up to one year with the possibility of extension or permanency. Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and be able to work in person in our Edmonton downtown office as required by their position. This position is eligible for hybrid work schedule and successful candidates will be expected to work in-office as scheduled (subject to change).

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply online by submitting a cover letter and resume to www.wcb.ab.ca/careers. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closing Date: September 23, 2025

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.