Retail Supervisor — Lead Teams & Elevate Customer Experience

DSW-Designer Shoe Warehouse; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading shoe retailer in Canada is seeking a Supervisor to enhance customer experiences and drive store performance. Responsibilities include coaching team members, ensuring high service standards, and facilitating communication with management. Ideal candidates should have a positive attitude, strong customer service skills, and the ability to thrive in a fast-paced environment. This full-time position offers a competitive benefits package, flexible scheduling, and opportunities for growth.

Benefits

30% discount on store merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Qualifications

• Ability to interact with customers in an open and approachable manner.
• Strong desire to meet customer needs effectively.
• Experience in a fast-paced team environment is essential.

Responsibilities

• Maximize store business results through exceptional customer experiences.
• Coach and provide feedback to achieve segment success.
• Maintain communication with the Store Manager.

Skills

Excellent customer service

Open and approachable attitude

Motivated and driven

Flexibility

Job description

A leading shoe retailer in Canada is seeking a Supervisor to enhance customer experiences and drive store performance. Responsibilities include coaching team members, ensuring high service standards, and facilitating communication with management. Ideal candidates should have a positive attitude, strong customer service skills, and the ability to thrive in a fast-paced environment. This full-time position offers a competitive benefits package, flexible scheduling, and opportunities for growth.