Retail Supervisor — Customer Experience

JD Sports; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading sports-fashion retailer is seeking a Supervisor for their Square One Shopping Mall location in Mississauga. The role involves enhancing customer experiences, training and supervising staff, and ensuring operational excellence. Candidates should have at least 2 years of retail management experience, a passion for streetwear, and a flexible schedule. This position offers an opportunity to contribute to a strong retail team in a fast-paced environment.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensure high levels of customer satisfaction.
• Train and grow the team focused on delivering great experiences.
• Deliver sales, customer experience, and operational expectations.

Skills

Retail management experience

Passion for streetwear

Training and coaching

Customer engagement

Problem analysis

Flexibility

Job description

A leading sports-fashion retailer is seeking a Supervisor for their Square One Shopping Mall location in Mississauga. The role involves enhancing customer experiences, training and supervising staff, and ensuring operational excellence. Candidates should have at least 2 years of retail management experience, a passion for streetwear, and a flexible schedule. This position offers an opportunity to contribute to a strong retail team in a fast-paced environment.