retail store supervisor

Bosley's by Pet Valu; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail pet store in Metro Vancouver is seeking a Retail Supervisor. In this role, you will supervise staff, manage inventory, and ensure excellent customer service. Candidates should have a secondary school diploma and at least 7 months of experience in retail. Strong communication and leadership skills are essential. This is a permanent position offering 35 to 40 hours per week.

Qualifications

• Minimum 7 months of experience in a retail environment.
• Ability to supervise staff and coordinate activities.
• Excellent oral and written communication skills.

Responsibilities

• Supervise staff and assign duties.
• Authorize returns and manage cash.
• Prepare sales and inventory reports.

Skills

Customer service

Team leadership

Inventory management

Sales reporting

Time management

Communication

Education

Secondary school graduation certificate

Tools

Point of sale system

Word processing software

Spreadsheet

Inventory control software

Electronic mail

Job description

Overview

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year, or equivalent experience

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stage hands, design team, etc.)
• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Implement price and credits policies
• Determine merchandise and services to be sold
• Determine staffing requirements
• Manage staff and assign duties
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people
• 3-4 people

Computer and technology knowledge

• Word processing software
• Spreadsheet
• Electronic scheduler
• Inventory control software
• Point of sale system
• Electronic mail

Security and safety

• Basic security clearance
• Criminal record check

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask
• Adaptability
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?