retail store supervisor

Touchtel; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A telecommunications service provider in Toronto is seeking a Retail Store Supervisor for permanent full-time employment. The position involves supervising staff, managing sales, and ensuring customer satisfaction. Candidates should possess a secondary school graduation certificate and have 1-2 years of relevant experience. The role is on-site only, with a competitive hourly wage of $34.50 for 30 hours a week.

Qualifications

• Minimum of 1 year of experience in a supervisory role within retail.
• Strong ability to analyze sales data and prepare reports.
• Capability to resolve customer issues and optimize inventory.

Responsibilities

• Assign and supervise sales staff duties.
• Manage inventory and merchandise orders.
• Create and enforce work schedules.

Skills

Sales management

Inventory organization

Customer service

Education

Secondary (high) school graduation certificate

Job description

Retail Store Supervisor

Employer: Touchtel

Location: Toronto, ON M6H 4A9

Posted on December 16, 2025. Advertised until January 6, 2026.

Work location: On site (no remote option).

Salary: $34.50 per hour (30 hours per week). Permanent full‑time employment.

Responsibilities

• Assign sales workers to duties.
• Order merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Conduct performance reviews.

Qualifications

Education: Secondary (high) school graduation certificate.

Experience: 1 year to less than 2 years of relevant experience.

Who can apply

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit