retail store supervisor

Petro-Canada; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in London, Ontario is seeking a Sales Supervisor to manage sales staff, oversee merchandise orders, and ensure customer satisfaction. The role demands effective communication and the ability to work in a fast-paced environment with responsibilities that include hiring staff and managing inventory. The ideal candidate should have a secondary school diploma and relevant experience in retail operations.

Qualifications

• 7 months to less than 1 year experience is required.
• Ability to manage cash and supervise staff is important.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff and organize them.
• Manage inventory and sales reports.
• Handle customer requests and complaints.

Skills

Client focus

Attention to detail

Excellent oral communication

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business
  
  

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
  
  

Supervision

• 3-4 people
• Cashiers
• Retail salespersons and sales clerks
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
  
  

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player