retail store supervisor

Holy Cannabis; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a dynamic supervisor to lead a team in a fast-paced environment. This role involves overseeing daily operations, managing inventory, and ensuring excellent customer service. The ideal candidate will have a strong background in retail management, with the ability to handle various tasks from scheduling to resolving customer complaints. Join a vibrant team where your leadership skills can shine and contribute to a thriving business, making a significant impact on customer satisfaction and team performance.

Qualifications

• Experience in retail management or supervisory roles preferred.
• Ability to handle customer complaints and resolve issues effectively.

Responsibilities

• Assign duties and supervise sales workers in a retail setting.
• Prepare reports on sales volumes and manage inventory effectively.
• Resolve customer issues and maintain a fast-paced work environment.

Skills

Customer Service

Inventory Management

Sales Reporting

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 7 months to less than 1 year

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking