Retail Store Manager

Manitobah; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Winnipeg seeks a dynamic Store Manager to oversee daily operations and lead a high-performing team. This full-time role requires strong retail management skills and a passion for making a positive impact in Indigenous communities. The ideal candidate will have a background in retail management, supervisory experience, and a commitment to excellence in customer service. Competitive salary and benefits offered.

Benefits

Comprehensive benefits plan

EAP

Generous employee discount

Dental care

Extended health care

Life insurance

Paid time off

RRSP match

Qualifications

• Two to three years’ experience in retail management.
• Supervisory experience in a retail environment.
• Experience in an Indigenous or culturally sensitive environment is an asset.

Responsibilities

• Supervise the team and ensure top performance.
• Manage daily operations and achieve sales goals.
• Deliver exceptional customer experiences.

Skills

Retail management

Team leadership

Customer service

Inventory management

Education

High school diploma or equivalent

College Diploma in Business or Management

Job description

Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. Manitobah is committed to hiring Indigenous employees wherever possible, please self-declare in your cover letter!

Are you an energetic and engaging team leader? Do you have experience in retail management with a strong ability to lead a sales team and promote brand awareness? Do you want to be in important part of making a positive impact within Indigenous communities? If so, please apply!

WHAT YOU WILL DO

Reporting to the Sr. Director of Retail and Wholesale, the Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Store Manager will ensure to deliver an outstanding shopping experience that reinforces Manitobah’s brand reputation as a preferred retail destination in the community.

WHAT WE OFFER

Manitobah offers a competitive salary, comprehensive benefits plan, EAP and a generous employee discount on Manitobah products.

Location

This position is in person at The Forks Market, 1 Forks Market Road, Winnipeg, MB.

KEY RELATIONSHIPS

Reports to: Sr. Director of Retail and Wholesale

Key Relationships: Retail department, Planning and Inventory Department

Direct Reports: Yes

KEY RESPONSIBILITIES

• Supervision of Assistant Store Manager, Retail Ambassadors and Key Holders.
• Coaching and motivating the team to reach and maintain top performance and provide an exceptional customer experience.
• Executing standards in recruiting, hiring, training, customer service, visual merchandising, and store operations.
• Set up and manage an efficient and organized inventory stock room.
• Responsible for approving and ensuring bi-weekly timesheets are correct for payroll.
• Executing in store workshops and special events.
• Ensures all merchandise is properly ticketed and displayed accordingly.
• Responsible for adherence to all loss prevention and security policies, as well as POS procedures.
• Consistently offer Fireside Community e-mail sign up to all customers.
• Lives and acts on Manitobah’s brand values of: Love, Respect, Bravery, Truth, Honesty, Humility and Wisdom.
• Other related duties as assigned.

Ideal Experience

Professional Experience:

• Two (2) to three (3) years’ experience in retail management role required.
• Two (2) to three (3) years’ experience supervising in a retail environment required.
• Experience working in an Indigenous or culturally sensitive environment is an asset.

Educational Position Requirements

• High school diploma, GED, or equivalent is required
• College Diploma in Business or Management field is considered an asset.

Availability

Must be available Mornings/Evenings/Weekends/Holidays as needed

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount

Application question(s):

• Are you able to legally work anywhere in Canada?
• Are you committed to making a positive impact within the Indigenous communities?

Work Location: In person