Retail Store Lead - Fashion & Customer Experience

SWATCH GROUP; Toronto; On-site; CAD 45,000; Full time

Job summary

A leading retail company in Toronto seeks an Assistant Store Manager to oversee store operations and drive sales. This position involves coaching a sales team to enhance customer experiences, ensuring operational efficiency, and supporting staff recruitment and development. Applicants should have at least 2 years of retail leadership experience, strong communication skills, and the ability to work flexible hours, including weekends. The role offers a base salary of $45,000 plus performance bonuses and various benefits.

Benefits

Paid Vacations

Paid sick days

Health benefits

Life insurance

RRSP contributions with company match

Company Discount

Qualifications

• At least 2 years retail leadership experience, preferably in fashion and/or accessories.
• Intermediate computer skills with working knowledge of MS Office.
• Experience working with POS systems.

Responsibilities

• Coaching the sales team to enhance customer experiences and achieve sales targets.
• Assisting in managing store efficiency and addressing inventory discrepancies.
• Supporting recruitment, development, and staff evaluations.
• Helping maintain store presentation standards.
• Upholding workplace safety and company policies.

Skills

Strong communication skills

Leadership skills

Results oriented

Customer service focus

Problem-solving

Tools

MS Office

POS systems

Job description

A leading retail company in Toronto seeks an Assistant Store Manager to oversee store operations and drive sales. This position involves coaching a sales team to enhance customer experiences, ensuring operational efficiency, and supporting staff recruitment and development. Applicants should have at least 2 years of retail leadership experience, strong communication skills, and the ability to work flexible hours, including weekends. The role offers a base salary of $45,000 plus performance bonuses and various benefits.