Retail Shift Leader

Canna Cabana; Saskatoon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing cannabis retailer in Canada is seeking a Full-time Shift Leader. Responsible for supervising daily store operations, assisting in performance management, and ensuring excellent customer service. Ideal candidates have a minimum of two years in retail and strong leadership abilities. The position offers significant growth opportunities and unlimited bonus potential.

Benefits

Growth opportunities

Unlimited bonus earning potential

Qualifications

• Must have, or be able to obtain, CannaSell SK certification before work starts.
• Minimum of 2 years work experience in retail, cannabis experience preferred.
• Strong customer service and troubleshooting skills.

Responsibilities

• Assist store management in daily operations.
• Oversee responsibilities of the Store Manager in their absence.
• Greet and assist customers effectively.

Skills

Customer service orientation

Time management

Sales ability

Teamwork

Communication skills

Education

Completion of high school

College/CEGEP/vocational or technical training

Tools

Microsoft Office

Job description

Overview

Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required
• Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
• Completion of high school and College/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Must provide a copy of clean Criminal Background Check prior to start date
• Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Well-defined sense of diplomacy
• Excellent teamwork and team building skills
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Job Types

Full-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional notes

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.