Retail Sales Associate/Keyholder

Mind Games US; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading specialty retailer in Ottawa is seeking a Sales Associate to provide exceptional customer service and sales support. Successful candidates will have experience in retail and a passion for games. Responsibilities include greeting customers, operating the POS system, maintaining store organization, and achieving sales targets. This position offers competitive pay and various benefits, including store discounts.

Benefits

Competitive Pay

Store Discount

Extended Health Benefits

Qualifications

• 1+ year of experience in sales, customer service, or retail required.
• Exceptional customer service and interpersonal communication skills.
• Ability to stand or walk for long periods and lift up to 20 pounds.

Responsibilities

• Greet customers, answer questions, and recommend products.
• Operate a POS system and process payments accurately.
• Keep the store neat and restock products as needed.
• Act as a product expert and provide advice to customers.
• Meet or exceed sales goals to drive store profitability.
• Conduct opening and closing procedures for the store.

Skills

Customer service

Sales experience

Interpersonal communication

Multitasking

Leadership qualities

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Overview

Mind Games are opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!

Mind Games is North America\'s premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision - try yourself and join our team!

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store\'s inventory levels are adequate to meet customer demand.
• Act as an expert in the product lines the store carries, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• Act as a role model for customer service and attitude amongst other sales associates.

Qualifications and Skills

• High school diploma or equivalent required. Associate\'s or Bachelor\'s degree preferred.
• 1+ year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks to others, when appropriate.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift to 20 pounds.

Pay

Pay Rate (per hour): $17.20 - $18.20

Benefits

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!