Retail Sales Associate

PUMA Gruppe; CrossIron; On-site; CAD 35,000 - 45,000; Full time

Job summary

A global sports brand is looking for a dedicated individual to provide exceptional customer service in Alberta, Canada. Candidates should have 1-2 years of retail experience, preferably in apparel or footwear, and be strong team players. The role includes processing transactions, maintaining store standards, and achieving sales targets. This position requires flexibility in working hours and offers opportunities for growth.

Qualifications

• 1-2 years of experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Strong ability to work as part of a team.
• Quick learner with basic computer skills.

Responsibilities

• Provide high standards of customer experience within the store.
• Achieve or exceed sales, KPIs, and profitability targets.
• Process sales transactions accurately and quickly.
• Maintain cleanliness and visual merchandising compliance.

Skills

Customer service experience

Team player

Quick learner

Basic computer skills (MS Office)

Ability to lift/carry 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

There is no application deadline, PUMA Canada Inc. will accept applications for this role on an ongoing basis.

Your mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.