Retail Front-End Service Manager

Walmart Canada Corp; Drayton Valley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation in Drayton Valley is seeking a Customer Service Manager to coordinate front end operations, ensuring exceptional customer service and compliance with company standards. This role involves training associates, monitoring operations, and overseeing transactions to maintain a positive shopping experience. The minimum pay rate starts at $16.95, varying based on experience. Interested candidates should apply online through their Workday account.

Responsibilities

• Ensures safe work processes and emergency procedures are followed.
• Handles customer and Associate concerns and provides guidance.
• Monitors Front End associates and coordinates breaks.
• Provides training on company procedures and systems.
• Oversees transactions and assists with error correction.
• Ensures EAS systems are functioning to standard.
• Prepares registers for opening and closing.
• Oversees company programs and initiatives.

Job description

A leading retail corporation in Drayton Valley is seeking a Customer Service Manager to coordinate front end operations, ensuring exceptional customer service and compliance with company standards. This role involves training associates, monitoring operations, and overseeing transactions to maintain a positive shopping experience. The minimum pay rate starts at $16.95, varying based on experience. Interested candidates should apply online through their Workday account.