Retail Consultant | Aesop Rideau | Part Time - Seasonal

L'Oréal; Ottawa; On-site; CAD 100,000 - 125,000; Part time

Job summary

A leading global retail brand in Ottawa seeks a part-time Retail Consultant to enhance customer experiences. The ideal candidate has strong communication skills and experience in customer service. Responsibilities include engaging with customers, demonstrating products, and contributing to commercial success. Join a company committed to community and employee well-being, fostering a diverse and inclusive workplace.

Benefits

Professional development opportunities

Employee wellbeing initiatives

Community engagement through the Aesop Foundation

Qualifications

• Experience operating within a customer service role.
• Ability to introduce products through hand demonstrations.
• Working knowledge of skin care and related industries is advantageous.

Responsibilities

• Engage and guide customers to suitable products.
• Deliver an exceptional customer experience.
• Contribute to commercial success through effective selling.

Skills

Customer service experience

Effective selling skills

Communication skills

Problem-solving skills

Empathy in interpersonal relationships

Job description

Overview

Retail Consultant | Aesop Rideau | Part Time - Seasonal (December 31st, 2025)

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• Ability to consistently introduce Aesop products to clients through hand demonstrations.
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance, and home categories (advantageous)
• Successful applicants will be available for at least 3 full days, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.

What’s On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization. We actively encourage everyone to consider becoming a part of our journey.