restaurant supervisor

Right Wingers Hamilton; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local restaurant in Hamilton seeks a supervisory role to oversee kitchen staff and ensure food quality. Responsibilities include training, supervising, and managing schedules, alongside addressing customer concerns. Candidates should possess a secondary school graduation certificate and 1-2 years of relevant experience. The role requires strong communication skills and the ability to work effectively in a fast-paced environment.

Qualifications

• 1 to 2 years of experience in a similar role required.
• Ability to supervise and train staff effectively.
• Strong attention to detail for quality control.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food service meets quality control standards.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Team player

Dependability

Education

Secondary school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Work site environment
• Noisy
• Odours
• Wet/damp
• Hot
• Work setting
• Restaurant
• Tasks
• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Work conditions and physical capabilities
• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding
• Attention to detail
• Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 35 hours per week