Restaurant Manager — Lead Ops & Guest Experience

Ramen Arashi; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Japanese restaurant in Victoria is seeking an experienced manager. You will oversee staff scheduling, training programs, and daily operations while ensuring customer satisfaction and efficient service. A minimum of three years restaurant experience, including supervisory roles, is required. Knowledge of Japanese cultural practices is beneficial. Competitive pay of $36.60/hour for at least 30 hours per week.

Benefits

Discretionary performance bonus

Free staff meal per shift

Uniform provided

Benefits plan available

Reimbursement for Food Safe Certificate after one year

Qualifications

• Three or more years of restaurant experience, including supervisory roles.
• Flexibility to manage various roles as needed during busy times.
• Strong communication skills in English.

Responsibilities

• Coordinate staff schedules to meet operational needs.
• Oversee onboarding and training programs for new hires.
• Monitor daily operations and ensure quality standards.
• Address customer inquiries and ensure satisfaction.
• Manage daily financial operations and key metrics.
• Maintain relationships with suppliers and manage costs.
• Demonstrate knowledge of Japanese cultural practices.

Skills

Flexibility

Team player

Customer-focused

Education

Secondary school graduation

Post-secondary education

Tools

BC Serving It Right Certificate

Job description

A Japanese restaurant in Victoria is seeking an experienced manager. You will oversee staff scheduling, training programs, and daily operations while ensuring customer satisfaction and efficient service. A minimum of three years restaurant experience, including supervisory roles, is required. Knowledge of Japanese cultural practices is beneficial. Competitive pay of $36.60/hour for at least 30 hours per week.