restaurant manager

Dairy Queen; Powell River; On-site; CAD 50,000 - 60,000; Full time

Job summary

A fast-food restaurant chain in Powell River seeks a dedicated manager to oversee operations, manage staff, and ensure exceptional customer service. The ideal candidate will have 3-5 years of experience, a college education, and possess strong interpersonal skills. Key responsibilities include training staff, monitoring performance, and ensuring compliance with health regulations. This role is based on-site without remote work options.

Qualifications

• 3 years to less than 5 years of experience required.
• Ability to work under pressure and meet tight deadlines.
• Willingness to relocate is important.

Responsibilities

• Monitor staff performance and set work schedules.
• Train staff and conduct performance reviews.
• Provide excellent customer service and address complaints.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Staff management

Inventory management

Strong communication skills

Education

College/CEGEP

Tools

MS Office

Point of sale system

Electronic cash register

Job description

Overview

Languages: English

Education

• College/CEGEP

Experience

3 years to less than 5 years

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Willing to relocate

Budgetary responsibility

• $500,001 - $1,500,000

Responsibilities

• Monitor staff performance
• Set staff work schedules
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Security and safety

• Bondable

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player