restaurant manager

Tim Hortons Store 1633; McKerrow; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular coffee shop in Ontario is looking for a manager to oversee daily operations, ensure excellent customer service, and manage staff performance. The ideal candidate should have at least 2 years of experience in a similar role and possess strong communication and organizational skills. This position requires attention to detail and the ability to work in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in a managerial role.
• Demonstrated ability to lead and train staff.
• Strong communication skills in English.

Responsibilities

• Plan and organize daily operations.
• Monitor staff performance to ensure compliance.
• Provide excellent customer service.

Skills

Customer service

Staff supervision

Cash handling

Inventory management

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 32 hours per week