restaurant manager

Wendy's; Kitchener; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast-food restaurant in Kitchener is seeking a Supervisor to oversee day-to-day operations and staff performance. The ideal candidate should have experience in customer service and maintain high health and safety standards. Strong communication skills and the ability to work in a fast-paced environment are crucial. This position requires 35 hours of work per week with a focus on client satisfaction.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to work under pressure in a fast-paced environment.
• Physically able to handle heavy loads.

Responsibilities

• Determine services offered and implement procedures.
• Conduct performance reviews.
• Organize and maintain inventory.

Skills

Client focus

Excellent oral communication

Excellent written communication

Team player

Dependability

Organized

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week