restaurant assistant manager

Koh Lipe Thai Kitchen; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local restaurant in Toronto is seeking an experienced individual to manage daily operations, recruit and supervise staff, and ensure high-quality customer service. Candidates must have relevant experience, certifications, and the ability to work in a fast-paced environment. This role involves full-time hours and requires strong leadership and organizational skills.

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• Valid Smart Serve certification.
• Safe Food Handling certificate required.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Plan and organize daily operations and recruit staff.
• Ensure health and safety regulations are followed.

Skills

Leadership skills

Customer service

Problem-solving

Interpersonal skills

Education

Certificate or diploma from a program of 1 year to 2 years

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 1 year to less than 2 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Certificates, licences, memberships, and courses

• Smart Serve
• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 to 40 hours per week