restaurant assistant manager

TIM HORTONS; Northwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee shop chain in Northwestern Ontario is seeking a Restaurant Supervisor to manage daily operations and staff. The ideal candidate will have a secondary school graduation certificate and 1-2 years of supervisory experience in food service. Responsibilities include budget management, staff training, and ensuring compliance with health regulations. This permanent position offers competitive hours and a fast-paced work environment.

Benefits

Dental plan

Health care plan

Free parking available

Learning/training paid by employer

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong leadership and decision-making skills.

Responsibilities

• Analyze budget to improve restaurant profits.
• Supervise and train staff in food preparation and safety.
• Ensure health and safety regulations are followed.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexible

Team player

Education

Secondary school graduation certificate

Job description

Work information

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Work setting

• Various locations
• Willing to relocate
• Restaurant
• Food service establishment
• Fast food outlet or concession
• Coffee shop
• Cafeteria

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Train staff in job duties, sanitation and safety procedures
• Supervise and co-ordinate activities of staff who prepare and portion food
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Prepare and submit reports
• Prepare budget and cost estimates
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards

Supervision

• 1 to 2 people
• 3-4 people
• Working groups
• Staff in various areas of responsibility
• Kitchen and food service helpers
• Food service counter attendants and food preparers
• Food and beverage servers

Security and safety

• Bondable

Transportation / travel information

• Valid driver's licence
• Own transportation
• Own vehicle
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?

Government programs

• Recognized employer

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Other benefits

• Free parking available
• Learning / training paid by employer
• Parking available

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
• Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload
• Offers phased re-entry options for mature workers who are returning to work after retiring
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers
• Offers resources to help mature workers plan their retirement

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities