restaurant assistant manager

Tim hortons; Cambridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular coffee shop chain is looking for a dedicated manager in Cambridge to oversee daily operations, recruit and train staff, and ensure excellent customer service. The ideal candidate has a secondary school graduation certificate and some experience in a similar role. This position offers 30 to 35 hours of work per week in a fast-paced environment.

Qualifications

• 7 months to less than 1 year of experience or equivalent experience.
• Ability to work in a fast-paced environment.
• Capable of supervising staff and evaluating operations.

Responsibilities

• Analyze budget to boost and maintain restaurant profits.
• Recruit and train staff.
• Supervise daily operations and staff performance.

Skills

Attention to detail

Client focus

Team player

Excellent oral communication

Excellent written communication

Flexibility

Education

Secondary school graduation certificate

Tools

Electronic cash register

MS Office

MS Access

MS Outlook

Job description

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year or equivalent experience

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers\' complaints or concerns
• Provide customer service
• Direct and control daily operations

Supervision

• 11-15 people

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Office
• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Reliability
• Team player

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities