Resort Manager

Chelsea Hotel Toronto job vacancy; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent resort in Toronto seeks a Resort Manager to oversee operations, ensure customer satisfaction, and manage finances. The ideal candidate must have a Bachelor's degree in hospitality or business, proven experience in a leadership role, and strong communication and financial management skills. This position offers a competitive salary with opportunities for advancement and access to resort amenities.

Benefits

Competitive salary and benefits package

Opportunities for advancement

Access to resort amenities

Employee discounts

Supportive work environment

Qualifications

• Proven experience as a General Manager in the hospitality industry.
• Ability to work flexible hours including evenings and weekends.
• Strong knowledge of customer service and industry trends.

Responsibilities

• Oversee daily operations of the resort.
• Ensure compliance with laws and regulations.
• Manage financial aspects including budgeting.

Skills

Excellent communication

Interpersonal skills

Leadership skills

Financial management

Strategic thinking

Problem-solving

Knowledge of hospitality operations

Education

Bachelor’s degree in hospitality or business

Job description

Resort Manager vacancy in Toronto Canada

The General Manager is responsible for overseeing the overall operations of the resort and ensuring that it runs smoothly and efficiently. General Manager is accountable for ensuring customer satisfaction, improving the resort’s reputation, and achieving financial goals.

Duties and Responsibilities:

• Develop and implement strategies to achieve the resort’s goals and objectives.
• Oversee the daily operations of the resort, including front desk, housekeeping, food and beverage service, maintenance, and recreation.
• Ensure that the resort complies with all relevant laws, regulations, and standards.
• Manage the resort’s finances, including budgeting, forecasting, and reporting.
• Develop and maintain positive relationships with customers, employees, suppliers, and other stakeholders.
• Foster a culture of innovation, collaboration, and teamwork among the resort’s staff.
• Respond to customer complaints and resolve any issues that arise.
• Stay up-to-date with the latest trends and developments in the resort industry.
• Conduct performance evaluations for the resort’s staff and provide feedback and coaching.
• Represent the resort in the local community and at industry events.

Requirements:

• Bachelor’s degree in hospitality, business, or a related field.
• Proven experience as a General Manager or in a similar leadership role in the hospitality industry.
• Excellent communication, interpersonal, and leadership skills.
• Strong financial management skills and experience with budgeting and forecasting.
• Ability to think strategically and solve problems creatively.
• Strong knowledge of hospitality operations, customer service, and industry trends.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits and Perks:

• Competitive salary and benefits package.
• Opportunities for advancement and professional development.
• Access to resort amenities, such as the pool, spa, and restaurant.
• Employee discounts on resort services and products.
• A supportive and inclusive work environment.

Note: The specific benefits and perks may vary depending on the resort’s policies and operations.

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