Resort GM: Lead Operations & Guest Experience

Capital Vacations; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading travel and hospitality company in Canada is seeking a skilled General Manager for their Resort operations. This role involves overseeing daily staff management, optimizing guest satisfaction, and ensuring compliance with operational standards. Ideal candidates should possess a Bachelor’s in Business Management or Hospitality, with prior experience in managerial roles. This position offers various benefits, including paid holidays and travel perks, in a collaborative and inclusive environment.

Benefits

Paid Time Off

Medical/Dental Insurance

Travel Perks to Resort Locations

Company Perks Program

Qualifications

• Experience as a General Manager or Assistant General Manager preferred.
• Experience within the hospitality industry.

Responsibilities

• Oversee the operations functions of the Resort.
• Ensure compliance with Resort Operating controls, policies, and procedures.
• Lead key property issues, including capital projects and customer service.
• Manage the Resort's Annual Operating Budget and financial reporting.

Skills

Verbal communication

Leadership

Time management

Microsoft Office Suite

Education

Bachelor’s Degree in Business Management/Hospitality

Job description

A leading travel and hospitality company in Canada is seeking a skilled General Manager for their Resort operations. This role involves overseeing daily staff management, optimizing guest satisfaction, and ensuring compliance with operational standards. Ideal candidates should possess a Bachelor’s in Business Management or Hospitality, with prior experience in managerial roles. This position offers various benefits, including paid holidays and travel perks, in a collaborative and inclusive environment.