Remote Travel Concierge & Customer Support

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking candidates for a remote position providing customer support and selling travel products. Successful candidates will have over a year of experience in customer service and GDS, a high school diploma or GED, and strong computer skills. This role offers a competitive salary between $18-$21/hr, comprehensive benefits including medical and dental coverage, and opportunities for career advancement within a dynamic and engaging work culture.

Benefits

Base salary range of $18-$21/hr

Comprehensive benefits package

DailyPay enrollment option

Qualifications

• 1+ year of customer service experience.
• 1+ year of GDS experience (preferred).
• Open availability and a high school diploma or GED.
• Ability to work in a quiet, distraction-free environment.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.

Responsibilities

• Provide customer support using a call flow guide.
• Sell hotel, air, car, and ancillary travel products.
• Build strong customer relationships.
• Track, document, and retrieve information in databases.
• Deliver expert customer experiences with a positive demeanor.

Job description

A leading customer service provider is seeking candidates for a remote position providing customer support and selling travel products. Successful candidates will have over a year of experience in customer service and GDS, a high school diploma or GED, and strong computer skills. This role offers a competitive salary between $18-$21/hr, comprehensive benefits including medical and dental coverage, and opportunities for career advancement within a dynamic and engaging work culture.