(Remote) Project Manager, Professional Services

Harris Computer; Montreal; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading software company is seeking a Remote Project Manager to manage customer relationships and ensure high satisfaction during project implementations. The ideal candidate will have a background in Business Administration, solid experience in managing software development projects, and excellent communication skills. This role allows for remote work across Canada and may involve travel to the United States.

Benefits

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits

Employee stock ownership and RRSP/401k matching programs

Lifestyle rewards

Remote work option

Qualifications

• Experience in managing software development projects through all phases of the project life cycle.
• Understanding of software development processes and methodologies.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Responsibilities

• Manage the scope of the project and changes to the project deliverables.
• Proactively resolve project issues to mitigate delays.
• Provide updates on customer and project status.

Skills

Excellent communication

Problem-solving skills

Leadership abilities

Analytical skills

Education

Education in Business Administration or related field

Job description

Remote Project Manager, Professional Services

Harris Computer, Advanced Utility Systems division, is seeking a Project Manager to manage customer relationships during implementations and ensure a high degree of customer satisfaction. The role collaborates with stakeholders and internal teams to deliver projects on schedule and within budget while meeting scope requirements. You will bring excellent communication and proven problem-solving skills.

This remote role welcomes candidates anywhere in Canada. Must be legally eligible to travel to the United States and across Canada, with the ability to commit to up to 50 percent travel based on project activities and requirements.

What Your Impact Will

• Manage the scope of the project and changes to the project deliverables, while ensuring customer satisfaction and profitability.
• Explain implications of changes to project scope and priorities to client and management to ensure changes are understood and approved.
• Manage project financials.
• Proactively resolve project issues to mitigate delays and reduce the impact on project timelines.
• Provide updates to the management team and coworkers on customer / project status.

AI Augmented Project Management

• AI supported decision making – ability to interpret AI-generated recommendations, forecasts, and risk assessments to improve project velocity, quality and outcomes.
• Prompt Engineering – craft effective prompts to elicit accurate, context aware responses from AI project management, reporting, and ticket management tools.
• Collaborative AI Tool Use – intermediate level support for Copilot for Microsoft applications and Teams to support internal and client collaboration on projects.

What We Are Looking For

• Education in Business Administration or related field.
• Experience in managing software development projects through all phases of the project life cycle.
• Understanding of software development processes and methodologies.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Proven leadership abilities and experience in leading cross-functional teams.
• Excellent analytical skills to assess project progress and make data-driven decisions.

What Would Make You Stand Out

• Previous experience in professional services as a project manager.
• PMP certification.
• Experience in the utility industry.
• Fluent in French.

What We Can Offer

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP / 401k matching programs
• Lifestyle rewards
• Remote work and more

About Harris

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris is the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to grow through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

About Advanced Utility Systems

Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of your mission critical CIS.