Remote Multilingual Customer Support Rep – Automotive

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A prominent customer service company is seeking talented individuals for their customer support team. Responsibilities include providing inbound customer support, resolving technical issues, and documenting information. Candidates must be fluent in English, German, and French with at least 1 year of customer service experience. This role offers flexibility to work from home and opportunities for career advancement. Join a diverse and inclusive team committed to personal and professional growth.

Benefits

Performance-based bonuses

Comprehensive benefits including medical, dental, and vision

Professional development programs

Flexible work-from-home position

Qualifications

• Must have a quiet, distraction-free work environment.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call-flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver exceptional customer service with a positive attitude.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Customer service experience

Education

High school diploma or GED

Job description

A prominent customer service company is seeking talented individuals for their customer support team. Responsibilities include providing inbound customer support, resolving technical issues, and documenting information. Candidates must be fluent in English, German, and French with at least 1 year of customer service experience. This role offers flexibility to work from home and opportunities for career advancement. Join a diverse and inclusive team committed to personal and professional growth.