Remote ESG & AI Customer Success Manager

SESAMm SAS; Toronto; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A data analytics company located in Toronto is seeking a Customer Success Manager. This role involves working with clients to manage ESG risks using cutting-edge technology. The ideal candidate has over 3 years of experience in client-facing roles, excels in communication, and can build strong relationships. Benefits include a flexible work environment, career development opportunities, and a multicultural workplace. Join our growing team and shape the future of our services.

Benefits

Flexibility to work remotely

Career development opportunities

Structured training and mentorship

Collaborative multicultural environment

Well-being initiatives

Qualifications

• 3+ years of experience as a Consultant, Customer Success, or Account Manager with client-facing experience.
• Ability to tie business problems to technical solutions.
• Build strong relationships with clients at management level.

Responsibilities

• Prepare and lead internal and client-facing meetings.
• Drive customer satisfaction and retention by understanding client needs.
• Manage project timelines and deliverables.

Skills

Relationship management

Communication skills

Understanding technology value propositions

Problem-solving

Fluent English

Education

Degree in finance, economics, business, or engineering

Job description

A data analytics company located in Toronto is seeking a Customer Success Manager. This role involves working with clients to manage ESG risks using cutting-edge technology. The ideal candidate has over 3 years of experience in client-facing roles, excels in communication, and can build strong relationships. Benefits include a flexible work environment, career development opportunities, and a multicultural workplace. Join our growing team and shape the future of our services.