Remote- Entry Level Manager

AO Globe Life; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A dynamic remote-first company in Canada is seeking a Remote Sales Manager to lead a team of customer service representatives. This role involves guiding the team to deliver outstanding customer support and implementing performance strategies. Ideal candidates will have proven leadership experience and thrive in a remote environment. The position offers a flexible schedule, health insurance, and opportunities for professional development.

Benefits

Flexible work schedule

Comprehensive health insurance

Professional development opportunities

Performance-based bonuses

Qualifications

• Proven experience in customer service leadership.
• Strong communication and interpersonal skills.
• Ability to thrive in a remote work environment.

Responsibilities

• Guide and inspire your customer service representatives to deliver outstanding support.
• Monitor team metrics, provide coaching, and implement strategies for continuous improvement.
• Oversee customer accounts, verify coverage eligibility, and review healthcare options.
• Identify and implement efficiencies to enhance customer satisfaction and team productivity.

Skills

Customer service leadership

Communication skills

Interpersonal skills

Job description

Overview

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution!

As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home.

Responsibilities

• Team Leadership: Guide and inspire your customer service representatives to deliver outstanding support
• Performance Management: Monitor team metrics, provide coaching, and implement strategies for continuous improvement
• Account Management: Oversee customer accounts, verify coverage eligibility, and review healthcare options
• Process Optimization: Identify and implement efficiencies to enhance customer satisfaction and team productivity

Qualifications

• Proven experience in customer service leadership
• Strong communication and interpersonal skills
• Ability to thrive in a remote work environment

Benefits

• Flexible work schedule
• Comprehensive health insurance
• Professional development opportunities
• Performance-based bonuses

Why Join Us?

• Be part of an innovative, remote-first company culture
• Work with cutting-edge technology to streamline customer interactions
• Opportunity for career growth and advancement

If you're passionate about customer service excellence and ready to lead a team in a dynamic, remote environment, we want to hear from you. Apply now to become a key player in our customer service revolution!