Remote Customer Support Specialist with Tech Expertise

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Winnipeg is looking for a customer support representative. You will provide inbound support, resolve technical issues, and enhance customer experiences. This role requires a minimum of 3 months of customer service experience and offers a salary of up to $18/hr, plus various benefits including medical insurance and flexible schedules. Join a company committed to employee growth and an inclusive culture.

Benefits

Medical, dental, and vision insurance

Paid time off

Career advancement opportunities

DailyPay enrollment option

Qualifications

• Minimum of 3 months of customer service experience required.
• Technical support experience is essential for the role.
• Strong problem-solving skills needed to navigate systems.

Responsibilities

• Provide inbound customer support using call flow guide.
• Resolve technical issues related to hardware and software.
• Track and document information in databases.

Skills

Customer service

Technical support

Problem-solving

Communication

Education

High school diploma or GED

Job description

A leading customer service provider in Winnipeg is looking for a customer support representative. You will provide inbound support, resolve technical issues, and enhance customer experiences. This role requires a minimum of 3 months of customer service experience and offers a salary of up to $18/hr, plus various benefits including medical insurance and flexible schedules. Join a company committed to employee growth and an inclusive culture.