Remote Customer Success Associate | Impact-Driven

Lillio (formerly HiMama); Canada; Remote; CAD 50,000 - 55,000; Full time

Job summary

An early childhood education solutions provider in Canada is seeking a Customer Onboarding Specialist to manage successful customer implementations and support. The role requires strong communication skills, the ability to navigate technology, and a commitment to customer success. Join a dynamic team dedicated to making a difference in early childhood education. Competitive annual salary ranges from $50,000 to $55,000.

Benefits

Flexible working arrangements

Health benefits package

401K matching

Paid time off

Subscription to Headspace

Opportunities for professional development

Qualifications

• Minimum of 2 years in a customer-facing role.
• Comfortable with technology and software navigation.
• Strong verbal and written communication skills.

Responsibilities

• Manage customer onboarding and implementation.
• Provide support via phone and email.
• Direct new customers to successful program launches.

Skills

Customer relationship management

Communication skills

Problem-solving

Technical savviness

Education

Post-secondary education or equivalent work experience

Job description

An early childhood education solutions provider in Canada is seeking a Customer Onboarding Specialist to manage successful customer implementations and support. The role requires strong communication skills, the ability to navigate technology, and a commitment to customer success. Join a dynamic team dedicated to making a difference in early childhood education. Competitive annual salary ranges from $50,000 to $55,000.