Remote Customer Care & Sales Specialist

MCI Careers; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking motivated individuals for a remote Customer Service Representative role. In this dynamic position, you will engage with customers nationwide, addressing their needs and resolving issues while promoting products and services. The company offers extensive training and a supportive work environment, ensuring you thrive in your role. With a focus on teamwork and a positive outlook, you'll be part of a vibrant culture that values your contributions. If you're ready to embark on a rewarding career with ample growth opportunities, this position is perfect for you!

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Flexible Schedules

Company Laptop

Daily Contests

Casual Dress Code

Qualifications

• Must be 18 years or older with a high school diploma.
• Excellent communication and organizational skills are essential.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Support customer service and technical support interactions.
• Resolve customer issues and sell new products and services.
• Utilize systems to manage accounts and ensure customer satisfaction.

Skills

Organizational Skills

Written Communication

Oral Communication

Customer Service Orientation

Conflict Resolution

Problem Solving

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

An established industry player is seeking motivated individuals for a remote Customer Service Representative role. In this dynamic position, you will engage with customers nationwide, addressing their needs and resolving issues while promoting products and services. The company offers extensive training and a supportive work environment, ensuring you thrive in your role. With a focus on teamwork and a positive outlook, you'll be part of a vibrant culture that values your contributions. If you're ready to embark on a rewarding career with ample growth opportunities, this position is perfect for you!