Remote Collections Specialist - Growth & Impact

Eastlink; Remote; CAD 30,000 - 60,000; Full time

Job summary

A prominent telecommunications company is seeking an A/R Representative to manage customer collections across Canada. This remote position requires strong customer service and negotiation skills, balancing customer relationships with procedures. The ideal candidate will be empathetic but firm, with great attention to detail and computer skills. This role offers $18.24/hr, incentives, and a variety of perks, including paid time off and training. Start your career with us and enjoy growth opportunities.

Benefits

Paid time off

Holidays

Sick days

Benefits

Pension

Discounts

Qualifications

• Empathetic yet firm and fair approach.
• Experience in customer collections is an asset.
• Ability to balance customer relationships with procedures.

Responsibilities

• Manage customer collections across Canada.
• Negotiate payment arrangements with customers.
• Process billing adjustments and respond to inquiries.
• Meet call volume and collections targets.
• Maintain detailed account notes.

Skills

Customer service

Negotiation

Multi-tasking

Attention to detail

Computer skills

Job description

A prominent telecommunications company is seeking an A/R Representative to manage customer collections across Canada. This remote position requires strong customer service and negotiation skills, balancing customer relationships with procedures. The ideal candidate will be empathetic but firm, with great attention to detail and computer skills. This role offers $18.24/hr, incentives, and a variety of perks, including paid time off and training. Start your career with us and enjoy growth opportunities.