Remote Camp Guest Services Agent - Manitoba (3w/1w)

Dexterra Group; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading remote camp service provider in Canada is hiring a Guest Service Agent for their Snow Lake facility. This permanent, full-time role requires exceptional customer service skills and experience in a similar environment. Responsibilities include welcoming guests, managing reservations, and ensuring compliance with safety standards. The role operates on a 3 weeks on and 1 week off rotation with a starting wage of $18.50 per hour, alongside benefits such as RRSP matching and extended health coverage.

Benefits

RRSP Matching of 5%

Extended health & dental benefits

Work-Life Balance of 21 Days On / 7 Days Off

Award-winning safety culture

Referral bonus program

Transportation from nearby locations provided

Qualifications

• Minimum one year of Guest Service Agent experience in a similar or hotel environment.
• Ability to work independently and as a team player.
• Must be organized and able to manage multiple demands.

Responsibilities

• Welcome clients in a friendly manner.
• Manage client records and reservations.
• Ensure compliance with health and safety standards.

Skills

Customer service focus

Excellent problem-solving skills

Organizational skills

Fluent in English

Tools

Camp Manager software

Microsoft Excel

Microsoft Word

Job description

A leading remote camp service provider in Canada is hiring a Guest Service Agent for their Snow Lake facility. This permanent, full-time role requires exceptional customer service skills and experience in a similar environment. Responsibilities include welcoming guests, managing reservations, and ensuring compliance with safety standards. The role operates on a 3 weeks on and 1 week off rotation with a starting wage of $18.50 per hour, alongside benefits such as RRSP matching and extended health coverage.