Remote Bilingual STD Intake Case Manager

Manulife Financial; Remote; CAD 40,000 - 68,000; Full time

Job summary

A leading financial services provider is seeking a Short Term Disability Intake Case Manager in Quebec. The role involves managing STD claims from intake to resolution, necessitating strong organizational and bilingual communication skills. The successful candidate will build service relationships, review claims, and maintain a positive team influence. This position offers remote work opportunities with a comprehensive benefits package and a salary range between $40,425.00 CAD and $67,375.00 CAD depending on experience and location.

Benefits

Comprehensive health benefits

Retirement savings plans

Generous paid time off

Qualifications

• Must possess bilingual communication skills in French and English.
• Ability to organize and prioritize workload effectively.
• Experience in managing professional relationships.

Responsibilities

• Manage STD claims from intake to resolution.
• Build strong service relationships with stakeholders.
• Review incoming claim applications against established criteria.

Skills

Bilingual (French & English)

Strong organizational skills

Ability to multi-task

Positive attitude

Customer service skills

Tools

MS Word

MS Excel

Job description

A leading financial services provider is seeking a Short Term Disability Intake Case Manager in Quebec. The role involves managing STD claims from intake to resolution, necessitating strong organizational and bilingual communication skills. The successful candidate will build service relationships, review claims, and maintain a positive team influence. This position offers remote work opportunities with a comprehensive benefits package and a salary range between $40,425.00 CAD and $67,375.00 CAD depending on experience and location.