Remote Bilingual Automotive Customer Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Langley, Canada, is looking for a bilingual customer support agent to assist clients with inbound inquiries. The ideal candidate should be fluent in both Spanish and English, have at least one year of customer service experience, and be available for flexible scheduling. This remote position offers a competitive salary of up to $20/hr, performance-based incentives, and a supportive work culture with opportunities for career growth.

Benefits

Salary up to $20/hr

Performance-based incentives

Paid training

Health and wellness programs

Mentorship opportunities

Qualifications

• Ability to communicate effectively with customers in their preferred language.
• Minimum 1 year in a customer service role.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers with basic technical issues.
• Document and track customer information in databases.
• Upsell additional products and services.
• Deliver exceptional customer experiences while maintaining a positive attitude.

Skills

Fluent in Spanish

Fluent in English

Customer service experience

Education

High school diploma or GED

Job description

A leading customer service provider in Langley, Canada, is looking for a bilingual customer support agent to assist clients with inbound inquiries. The ideal candidate should be fluent in both Spanish and English, have at least one year of customer service experience, and be available for flexible scheduling. This remote position offers a competitive salary of up to $20/hr, performance-based incentives, and a supportive work culture with opportunities for career growth.