Remote Bilingual Auto Support Specialist (French/English)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company is looking for customer support representatives to assist clients in both French and English. This remote position requires strong multitasking skills and a quiet home environment. Candidates should possess at least one year of customer service experience and be eager to learn. The role offers flexible schedules, comprehensive benefits, and performance-based incentives, making it a great opportunity for growth within the company.

Benefits

Performance-based incentives

Comprehensive benefits including medical, dental, and vision

Flexible scheduling

Qualifications

• Minimum of 1 year of customer service experience.
• A quiet, distraction-free home work environment.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support in the customer’s preferred language.
• Assist customers in resolving basic technical issues.
• Track and document information in databases.
• Offer additional products to enhance customer experience.
• Deliver expert customer interactions with a positive attitude.

Skills

Fluent in both French and English

Strong multitasking skills

Strong problem-solving skills

Education

High school diploma or GED

Tools

Customer relationship management (CRM) software

Job description

A leading customer service company is looking for customer support representatives to assist clients in both French and English. This remote position requires strong multitasking skills and a quiet home environment. Candidates should possess at least one year of customer service experience and be eager to learn. The role offers flexible schedules, comprehensive benefits, and performance-based incentives, making it a great opportunity for growth within the company.