Relief Chief Duty Dispatcher

Flair Airlines; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian airline is seeking a Relief Chief Duty Dispatcher in Edmonton. This position requires a minimum of two years' experience in a CARs 705 environment and involves overseeing operations and supporting Duty Dispatchers. Strong communication and analytical skills are vital. The role is based on-site and offers competitive benefits, including unlimited travel perks and comprehensive medical coverage, inviting candidates to apply by February 6, 2026.

Benefits

Comprehensive Salary

Comprehensive Benefits

Retirement Savings

Unlimited Travel Perks

Qualifications

• Minimum of two years of direct experience as a Flight Dispatcher in a CARs 705 environment.
• Previous experience in a supervisory or leadership role is an asset.
• Demonstrated working knowledge of general computer and software applications.

Responsibilities

• Oversee operations and supervise Duty Dispatchers on shift.
• Coordinate with Air Traffic Control (ATC) during operational events.
• Investigate Safety Management System (SMS) reports.

Skills

Strong communication skills

Analytical skills

Flexibility and adaptability

Education

High School or GED equivalent

Valid Flight Dispatcher Certificate

Tools

Microsoft Office Suite

Job description

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach – but we don’t take ourselves too seriously.

Your Team

Join the Dispatch team at Flair as a Relief Chief Duty Dispatcher, a safety-focused and operationally driven professional supporting day-of-operations oversight. Reporting to the Director, Dispatch, this role is responsible for overseeing operations and supervising Duty Dispatchers on shift when to cover vacations, sick calls, training events, or other operational requirements. When not assigned to Chief Duty Dispatcher coverage, the role functions as a regular line dispatcher while remaining qualified and available to assume Chief Duty Dispatcher duties as required. The Relief Chief Duty Dispatcher also acts as a liaison between internal and external stakeholders, providing guidance and operational support to Dispatchers as needed.

This role is based on-site at our Edmonton, AB office.

A Day In The Life

• Examine available weather data and resources for major weather events that may impact operations. Share relevant information with internal stakeholders to support informed decision-making and effective resource planning, and provide timely operational updates as required.
• Review Captain Reports and respond to items related to Dispatch. Provide feedback where appropriate, recommend procedural improvements, and elevate concerns to the SMD when issues involve a specific dispatcher.
• Review the planned number of flights for the week ahead and adjust workloads to ensure balanced coverage across dispatch desks. During day‑off operations, reallocate workload as needed when operational events create unmanageable desk volumes.
• Coordinate with Air Traffic Control (ATC) at all levels, including participation in special teleconferences related to weather or other operational events, and relay relevant information to Duty Dispatchers.
• Support Duty Dispatchers when workloads become unmanageable due to operational disruptions.
• Investigate Safety Management System (SMS) reports and provide feedback to relevant stakeholders.
• Follow up on‑related issue tracking.
• Monitor and follow up on On‑Time Performance (OTP) issues related to Dispatch and provide feedback as required.
• Monitor and update Route Briefing Notes to ensure accuracy and ongoing relevance.
• Review and follow up on NVB tickets.
• Update aircraft configurations when performance‑limiting MELs are applied.
• Create Company Operations NOTAMs (CO NOTAMs) as required.
• Assist with new destination setup and testing activities.
• Activate the Dispatch Emergency Response Plan (ERP) when required.
• Collaborate with Chief Dispatcher Training on ongoing training initiatives and development.
• Provide supervision and guidance to Dispatchers on shift regarding technical and operational matters.
• Ensure quality and compliance with Canadian Aviation Regulations (CARs) across all aspects of flight planning and flight watch.
• Provide technical direction to Duty Officers, the Chief Pilot or designate, and other departments as required.
• Arrange overtime coverage due to sickness and make necessary roster adjustments.
>Perform other duties as assigned by the SMD.

What You Bring To The Role

• Education:
  • High School or GED equivalent.
  • Valid Flight Dispatcher Certificate as defined by CARs.
• Experience:
  • Minimum of two (2) years of direct experience as a Flight Dispatcher in a CARs 705 environment with a Type A or Type B operational control system, or equivalent.
  • Previous experience in a supervisory or leadership role is considered an asset.
  • Demonstrated working knowledge of general computer and software applications, with particular proficiency in Microsoft Outlook, Word, and Excel.
  • Intermediate proficiency in the Microsoft Office Suite (Word, Excel, and Outlook) is required.
  • Strong attention to detail with well‑developed analytical skills.
  • Flexibility and adaptability to manage multiple priorities and diverse responsibilities.
• Skills and Abilities:
  • Demonstrated ability to work effectively in a high‑stress, deadline‑driven, and fast‑changing environment while prioritizing tasks and assignments.
  • Strong communication skills with the ability to build and maintain effective working relationships across a wide range of stakeholders.
  • Ability to think creatively and propose new ideas and solutions, demonstrating a proactive and forward‑thinking approach.
  • Well‑developed analytical, decision‑making, and problem‑solving skills.
• Requirements:
  • Clear criminal record check and satisfactory references.
  • Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits

• Comprehensive Salary – A salary that reflects your experience and contributions.
• Comprehensive Benefits – Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
• Retirement Savings – A pension plan with employer‑matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

Your Career, Your Journey - Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to your application.

Apply by February 6, 2026

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know. We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com