Registration Clerk - Temporary Part-Time (2025-266)

Collingwood General and Marine Hospital; Collingwood; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community health facility in Collingwood is seeking a Registration Clerk for a temporary part-time position. Responsibilities include patient registration, data entry, and assisting patients with general inquiries. The ideal candidate has previous clerical experience in health care, knowledge of medical terminology, and excellent customer service skills. Compensation is competitive, starting at $30.757 per hour.

Benefits

Employee & Family Assistance Program

4% vacation pay

Employee Education Assistance Program

Qualifications

• Previous clerical experience in the health care field.
• Ability to communicate effectively in English; additional languages are an asset.
• Excellent organization and prioritization skills.

Responsibilities

• Register patients using the Meditech system and capture data accurately.
• Screen patients for IPAC and Falls Prevention queries.
• Perform cashier duties and manage payments.

Skills

Customer Service

Attention to Detail

Medical Terminology

Computer Proficiency

Communication Skills

Education

OSSD or equivalent

Tools

Meditech System

Microsoft Office

Job description

Overview

Registration Clerk

2025-266

Choose Collingwood General & Marine Hospital

Explore a meaningful career in a place where lifestyle and purpose align. CGMH is located on the shores of Georgian Bay with access to skiing, hiking, paddling, and a vibrant arts and culture scene. CGMH is an 84-bed acute care hospital serving over 74,000 residents and welcoming 3.5 million annual visitors across Collingwood, Clearview, Wasaga Beach, and the Blue Mountains. Our team includes staff, physicians, midwives, and volunteers dedicated to high-quality care in emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, and mental health. Through our bold strategic plan, Tomorrow is Built Today, we are transforming care in South Georgian Bay. To learn more about our redevelopment and capital campaign, visit: https://cgmh.on.ca/who-we-are/strategic-plan

Our Culture

At CGMH, our people are at the heart of everything we do. We foster a workplace rooted in kindness, collaboration, continuous growth, and accountability. These values guide how we treat each other and how we care for our patients, creating an environment where trust, respect, and excellence thrive.

We Are Committed To Our Values

• The value set includes being kind, supporting each other, leading by example, and continuously growing through curiosity, innovation, and learning.

Benefits

Benefits start on day one. New hires enjoy an industry-leading compensation package that includes:

• CGMH endorses the Health Care Providers Group Insurance Plan which provides group benefits for you and eligible dependents by enrollment only.
• 4% vacation pay and 14% pay in lieu of benefits
• Employee & Family Assistance Program (EFAP) and access to Perkopolis discounts
• Access to Employee Education Assistance Program

The Opportunity

Registration is the first point of contact for patients and clients and is responsible for providing exceptional customer service from the outset of the patient experience. Responsibilities include reception duties, registration of patients and confirmation of demographic data, patient admission and bed allocation, data quality, facilitation of payment, wayfinding, and non-clinical patient assistance (responding to general inquiries, directing patients and visitors to the most appropriate clinical team member, aiding patients to obtain services). The team monitors and responds to alarms, announces codes via overhead paging system, and follows established hospital code protocols.

Qualifications

• OSSD or equivalent
• Previous clerical experience in the health care field
• Knowledge and understanding of medical terminology
• Medical Office Administration course an asset
• Knowledge of Meditech computer system an asset
• Proficient computer skills and typing
• Proficient with Microsoft Office
• Excellent customer service demeanour
• Ability to accurately perform the duties of the role with a focused attention to detail
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
• Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
• Must have an ability to effectively communicate (written and verbal) in English; ability to communicate in additional languages is an asset
• Must have basic computer skills
• Must be dedicated to professional growth & development
• Must be able to perform all bona fide and essential duties of the position, including physical tasks such as moving/transferring patients, pushing, pulling, bending
• Demonstrated excellent attendance/performance record
• Excellent organization and prioritization skills
• Ability to work independently and communicate effectively with the health care team

Duties And Responsibilities

• Registers patients using the Meditech system; captures and enters data accurately into the electronic chart
• Obtains required information and payment method for visits (OHIP, WSIB, direct payment for uninsured patients)
• Screens patients for IPAC and Falls Prevention queries
• Contacts MOH regarding Health Card Numbers as required
• Ensures information is obtained from patients arriving by ambulance to create accurate emergency records
• Generates patient labels and charts for departments as requested
• Applies patient registered visit armband with two-factor identification
• Provides directions/information regarding the hospital to patients, visitors, and service providers
• Manages separation and distribution of Emergency and Ambulance records with required patient and account information
• Performs cashier duties to manage payments, ODSP submissions, uninsured prepayments, and issue receipts
• Operates switchboard after hours and as requested

More Information

Location: Registration

Employee Group: SEIU Clerical

Employment Type: Temporary Part-Time (approximately 6 months)

Start Date: In line with next Hospital Orientation intake

Hours of Work: Days, Evenings, Nights, Weekends (8 and 12-hour shifts). Hospital operations run 24/7. Depending on the program, availability may include weekdays, weekends, days, evenings, and nights. Part-Time: up to 24 hours per week (48/pay).

Wage: $30.757 - $31.144 per hour plus applicable shift premiums

How To Apply

If you are interested in joining our team, apply online before 11:59pm EST on the posting close date by submitting a resume and cover letter in PDF or Word format. Due to high volume, only those selected for an interview will be contacted. CGMH requires professional references, verification of academic training, professional accreditation, and a current Police Vulnerable Sector Check.

CGMH is committed to an inclusive, barrier-free selection process and encourages diverse applicants. If accommodation is needed during the selection process, notify Human Resources. Information about accommodation needs will be addressed confidentially.