Registered Nurse - Virtual Care

Fonemed; Corner Brook; Remote; CAD 70,000 - 90,000; Full time

Job summary

A telehealth service provider is seeking a Registered Nurse to provide triage and mental health support via telephone. The ideal candidate will have at least 2 years of relevant experience and a valid nursing licensure. This role requires shift work and provides a competitive compensation package, including health benefits and retirement options.

Benefits

Competitive compensation package

Health benefits

Retirement savings options

Paid leave program

Qualifications

• Minimum of 2 years of recent triage and/or clinical experience in ER, mental health, or ICU.
• Active licensure with the CRNNL or willingness to obtain.
• Must have a private room and your own computer system with high-speed internet.

Responsibilities

• Provide telephone triage and advice to help callers make medical decisions.
• Provide mental health support including crisis intervention.
• Complete confidential medical records as per standards.

Skills

Triage and clinical assessment

Engaged listening

Critical thinking

Education

Graduation from a recognized School of Nursing

Tools

Windows-based computer systems

Telephone systems

Job description

Position Overview

This position services Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Registered Nurses triage patients via telephone using Schmitt-Thompson protocols and provide nursing care advice virtually. Calls vary in subject matter and complexity. RNs must be attentive, engaged listeners with strong critical thinking and clinical assessment abilities, able to make decisions independently and document clear clinical data.

Our operation runs 24/7/365; you will work a shift schedule that includes days, evenings, overnights, split shifts, holidays, and a weekend rotation every second weekend. Our minimum point position is 0.4 FTE (32 hours over a 2-week period), with availability up to 1.0 FTE (80 hours over 2 weeks). No casual opportunities are available at this time.

Responsibilities

• Provide telephone triage and advice to callers to help them make timely medical decisions
• Provide mental health support to callers, including suicide, addictions and crisis intervention
• Exercise clinical judgment with protocols to determine appropriate disposition and deliver timely, accurate level of care
• Promptly complete confidential medical records per company documentation standards
• Provide clear and concise information and direction during patient encounters

Qualifications

• Graduation from a recognized School of Nursing
• Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
• Experience providing mental health, addictions and crisis intervention care is a strong asset
• Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
• Familiarity with Windows-based computer systems
• Comfortable using technology, including telephone systems, software programs, and computer programs
• Shift work including days, evenings, nights, and weekends required
• Must have a private room with a closed door to work from
• Must have your own computer system, headset, and high-speed internet connection

Why Work With Us

With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on outstanding client experience and a culture of care. We are a growing company that values our people, offering a collaborative culture and a welcoming team. We provide a competitive compensation package, including health benefits and retirement savings options, and a great paid leave program. If you want to practice nursing skills from home with a company that values you, apply today.

Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.