About the Role
As a Service Technician you play a pivotal role in maintaining the safety and cleanliness of Windsor Manor while providing exceptional service to our residents. You will lead a skilled team, handle resident requests, and resolve any mechanical or maintenance issues— from plumbing and electrical to HVAC and landscaping.
Location
Windsor Manor
6425 Westheimer Rd, Houston, TX 77057
Job Details
- Position type: Full‑time
- This job requires a flexible schedule with varied hours, including weekends.
What We Are Looking For in a Service Technician
- HVAC certification required
- Expertise in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
- Ability to complete apartment turns within five (5) days
- Experience turning over new and older buildings
- Must provide your own basic tools
- Strong problem‑solving and decision‑making abilities
- Professional communication with residents, vendors, and teammates
- Familiarity with property‑management operations and budgeting principles (preferred)
- Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on‑call rotation
- Ability to lift and carry up to 50 lbs independently
- Capable of climbing ladders, accessing roofs, crawl spaces, and attics as needed
- Ability to stand, walk, bend, kneel, and crouch for extended periods
- Comfortable working indoors and outdoors in varying weather conditions
- Available for after‑hours emergencies and on‑call rotation
What You Will Do as a Service Technician
- Provide exceptional service to residents, exceeding expectations
- Address resident maintenance and service requests promptly
- Identify and resolve hazardous property conditions
- Prepare vacant apartments for move‑in within 5 days, including repairs and replacements
- Perform HVAC, painting, electrical, plumbing, and appliance repairs
- Maintain grounds and ensure cleanliness
- Respond to emergency calls when on‑call
- Implement cost‑saving initiatives and manage budgets effectively
- Respond to resident requests within 24 hours
- Manage the service team’s hours, focus, and on‑call schedule
- Provide mentorship and coaching to team members
- Maintain a well‑stocked maintenance shop without unnecessary spending
- Streamline purchasing processes for cost‑effective acquisitions
- Perform technician and groundskeeper duties as needed
- Efficiently schedule vacancies for 5‑day turns
- Assign service requests for a 24‑hour turnaround
- Manage security deposit dispositions and attend meetings as required
Benefits and Perks
- PTO
- Health/dental/vision/life insurance
- 401(k) matching
- Learning and educational incentives
- Volunteer Time Off
- Well‑being programs
- Company events
- Self‑improvement and productivity tools
- Incredible feeling of making a difference
Equal Opportunity Employer
DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification, including E‑Verify. California applicants can view our California Data Privacy Policy here.