Regional Tech Lead - Consumer Data & Digital Marketing Products

Mondelez International; Toronto; On-site; CAD 117,000 - 162,000; Full time

Job summary

A global snack company in Toronto is searching for a Regional Tech Lead to oversee technical operations and delivery of digital marketing solutions across North America. The role involves collaborating with global teams, ensuring platform integration, and managing technical issues. The ideal candidate has extensive experience in marketing technology, cloud solutions, and strong communication skills. This position offers a competitive salary and benefits, including health insurance and paid leave.

Benefits

Health insurance

Wellness programs

Life insurance

Paid leave

Retirement savings plans

Qualifications

• 5-7 years of experience in marketing technology or IT solution delivery.
• Technical knowledge of CDPs, CRM, CMS, and media platforms.
• Proven experience supporting digital products on a regional or global scale.

Responsibilities

• Oversee the regional MarTech landscape and ensure platform performance.
• Act as the technical point of contact for global product rollouts.
• Manage technical issue resolution and user enablement.

Skills

Marketing technology

IT solution delivery

Digital platform support

Troubleshooting

Cloud environments

Data integration techniques

Project management

Analytical thinking

Tools

CDP

CRM

CMS

ETL processes

APIs

GCP

Azure

Job description

Overview

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

We are looking for a Regional Tech Lead to manage the technical operations and delivery of our digital marketing product stack across NA / LA Region. This includes websites, the regional Customer Data Platform (CDP), media solutions, and emerging Marketing GenAI solutions. This role ensures the technology landscape runs smoothly, integrations are executed effectively, and platform performance meets the needs of our marketing teams. As the go-to technical expert in-region, you will partner with regional & global IT teams, vendors, and local market stakeholders to ensure seamless execution and support of our digital marketing ecosystem.

Key Responsibilities

• Oversee the regional MarTech landscape from a tech standpoint, ensuring platform reliability, integration, and performance
• Act as the technical point of contact for global digital marketing product rollouts and support
• Collaborate with global product and engineering teams to align on architecture, deployment, and enhancements
• Oversee System Integration Testing (SIT) execution, including test plan approval, defect management, and quality gate enforcement
• Ensure IT Operations setup is fully implemented in partnership with Global Product Team, including monitoring, alerting, and support procedures
• Manage technical issue resolution, documentation, and user enablement for regional stakeholders
• Align on key data quality monitoring scope and process, implementing data quality metrics and automated validation checks
• Maintain comprehensive technical documentation and knowledge base for the platform
• Ensure platforms comply with security, privacy, and Responsible AI principles
• Support implementation of new features or tools by coordinating across business and IT teams
• Identify and manage technical debt with prioritized remediation plans
• Direct interactions with Architecture, Application / Platform, and Technical Product teams to guide technology selections, favoring scalable and cost-effective solutions.

Required Skills

• 5-7 years of experience in marketing technology, IT solution delivery, or digital platform support
• Technical knowledge of CDPs, CRM, CMS, DAM, media platforms , and marketing data flows
• Proven experience supporting or delivering regional or global digital products
• Strong troubleshooting, integration, and communication skills
• Experience working in cross-functional and multi-market environments
• Familiarity with cloud environments (e.g., GCP, Azure), APIs, and data privacy practices preferred
• Proven hands-on experience in architecting and deploying scalable cloud-based solutions for data processing, reporting, and analytics.
• Proven skills in data integration techniques, ETL processes, and familiarity with APIs and web services for connecting disparate data sources in a secure and efficient manner.
• Proven experience in leading technical teams and managing complex IT projects from conception through to implementation, ensuring alignment with strategic business objectives
• Eager to embrace new technologies, methodologies, and industry developments, with a commitment to lifelong learning and professional growth.
• Strategic and analytical thinker, setting technical direction, prioritizing projects, and mobilizing teams to deliver innovative solutions.
• Familiarity with GCP's analytics and machine learning services, including BigQuery, Dataflow, AI Platform

Compensation

The base salary range for this position is $117,400 to $161,425; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

Benefits

In addition, Mondelez International offers the following benefits : health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights : Workplace Discrimination is Illegal

Job Type

Regular

Software & Applications

Technology & Digital