Regional Key Account Manager

PURATOS; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Regional Key Account Manager in British Columbia/Alberta. This role focuses on optimizing sales strategies in the bakery, patisserie, and chocolate markets, ensuring compliance with food safety standards and managing customer relationships effectively. Ideal candidates possess a university degree, significant sales experience, and bilingual communication skills, and exhibit a proactive, strategic mindset.

Benefits

Competitive salary, bonus, and benefits

Opportunities for career growth worldwide

Ongoing training in products and business principles

Qualifications

• Minimum 5-10 years of successful sales experience, preferably in the food industry.
• Bilingual in French and English is essential.
• Knowledge of sales budgeting and distribution processes.

Responsibilities

• Maximize sales and profit growth through effective strategies.
• Develop and implement joint business plans with customers.
• Monitor key account strategies and prepare action plans.

Skills

Negotiation

Presentation

Relationship-building

Logical problem-solving

Market analysis

Communication

Education

University degree in commerce or food science

Tools

MS Office

Job description

Do you have the appetite to Grow Your Magic?

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs, and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 75 countries, and a consolidated turnover of over €2 billion. Our passion for innovation, pioneering spirit, and core values continue to propel our global ambitions. Our commitment to communities makes working at Puratos truly magical.

Location: British Columbia / Alberta

Reporting to the Director of Sales, Distribution & Artisan, the Regional Key Account Manager (KAM) will plan and lead sales activities in the market, aligning with the company’s strategy and local market requirements.

• Primary Responsibilities:

In collaboration with Marketing, Group R&D, and Business Units, develop Puratos Canada's position as a reliable partner in innovation within the bakery, patisserie, and chocolate markets, aiming to surpass market growth and meet targets.

Mandate:

• Ensure compliance with all local and national food safety and legal requirements.
• Perform all responsibilities under strict food safety standards.

Key Tasks:

• Maximize sales and profit growth through effective strategies and plans.
• Lead and coordinate projects with stakeholders.
• Develop and implement joint business plans with customers for profitable growth.
• Monitor progress of key account strategies internally and externally.
• Prepare action plans and utilize CRM daily for leads and projects.
• Maintain close contact with customers to address complaints and resolve issues.
• Understand customer manufacturing operations to tailor sales discussions.
• Define communication strategies and follow service level agreements.
• Collaborate with product development and marketing for new product development.
• Identify needs and opportunities through consultative sales approaches.
• Set account plans and forecasts.
• Conduct business reviews as scheduled.

Technical Support:

• Present innovations and tailored solutions based on market trends and customer demands.
• Provide proactive support and troubleshoot technical problems efficiently.

Budget Management:

• Track and execute sales activities to meet or exceed budgets.
• Manage pricing at the customer level.

Relationship and Teamwork:

• Facilitate team processes and understand the broader company picture.
• Maintain open communication within the team and with other departments.
• Take responsibility and follow up diligently.
• Display confidence, organizational, and selling skills.
• Follow company policies and ethics.
• Work effectively in cross-functional teams.

Backups:

• Reporting Manager
• Customer Service Representatives

Key Contacts:

• Customers
• Reporting Manager
• Other team members within Puratos

Requirements:

• University degree in commerce or food science.
• Minimum 5-10 years of successful sales experience, preferably in the food industry (baking, ingredients).
• Understanding of retail and food service markets.
• Bilingual in French and English is essential.
• Strong negotiation, presentation, and relationship-building skills.
• Knowledge of sales budgeting, marketing, production, and distribution processes.
• Logical problem-solving skills and market analysis capabilities.
• Self-motivated, independent, and solution-oriented.
• Proficiency in MS Office.
• Excellent communication skills.
• Aligned with Puratos’ core values: Collaboration, Integrity, Quality, Passion, Courage, Vision.
• Creative, strategic, and proactive mindset with strong analytical skills.
• Ability to develop customer relationships and work independently or as part of a team.
• Willingness to travel frequently within BC, Alberta, Ontario, and the USA.

What Puratos Offers:

• Competitive salary, bonus, and benefits.
• Opportunities for career growth worldwide.
• Challenging roles in an international environment.
• Dynamic, fast-paced work setting.
• Ongoing training in products and business principles.
• Being part of a successful, profitable company.